Private Policy

ZH Costume Design
📍 South west,  France
📩 zhcostumedesign@outlook.com
🌐 https://zh-costume-design.myshopify.com 
🗓️ Last updated: November 5, 2025

1. Introduction

This Privacy Policy explains how ZH Costume Design collects, uses, and protects the personal data of its customers and website visitors.
ZH Costume Design is committed to complying with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

2. Data Collected

ZH Costume Design may collect the following data:

  • First and last name

  • Postal address and country

  • Email address and phone number

  • Payment information (processed securely via PayPal, Revolut, or banking providers)

  • Measurements and preferences for custom-made orders

These data are collected only when placing an order, contacting us through the form, or subscribing to the newsletter.

3. Purpose of Processing

Collected data are used to:

  • process and deliver orders,

  • provide customer support,

  • issue invoices and comply with legal obligations,

  • communicate with customers,

  • send promotional information (if consent has been given).

4. Data Retention

Data are kept for as long as necessary to manage the business relationship, plus the legally required retention periods (billing, warranty, taxation).
Marketing data are retained until the user unsubscribes.

5. Data Security

ZH Costume Design implements all necessary measures to ensure the security and confidentiality of personal data.
Payments are processed through secure third-party providers (PayPal, Revolut, bank), and ZH Costume Design never has access to complete payment details.

6. Data Sharing

Personal data are never sold or transferred.
They may be shared only with:

  • Shopify (website hosting and e-commerce infrastructure)

  • delivery carriers,

  • payment service providers,

  • authorities when required by law.

7. User Rights

Under the GDPR, each user has the right to:

  • access their data,

  • request correction or deletion,

  • restrict or object to processing,

  • request data portability.

Requests may be sent to:
📩 zhcostumedesign@outlook.com

ZH Costume Design will respond within 30 days.

8. Cookies

The website may use cookies to enhance navigation and analyze traffic.
Users can configure their browsers to refuse cookies.

9. Contact

For any questions regarding the protection of your personal data, please contact:
📩 zhcostumedesign@outlook.com